Kraftwrk — Rotterdam, NL
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About

Kraftwrk is built on the belief that strategy and craft should never be separate. I'm Marc Luijkx — I help product teams turn complexity into clarity.

Marc LuijkxRotterdam, NL
01 — Background

A freelance, hands-on Principal Product Designer — helping founders, scale-ups and global brands build digital products that engage users, drive business growth and stand the test of time.

I've partnered with Booking.com, adidas, KLM / Flying Blue, Philips, and Deloitte Digital across consumer apps, e-commerce, and digital services. Deep expertise in native mobile, fundamentally a generalist — I move comfortably between discovery, strategy, UX, UI, prototyping and delivery, from the earliest ideas through to production.

02 — Three disciplines, one designer
01

Product thinking

Understanding business goals, user needs and product opportunities to make better decisions.

UX strategyFuture visioningWorkshops
02

Systems thinking

Connecting journeys, features and teams into scalable products that grow with the business — not just solving isolated UX problems.

Design systemsBehavioral designAI workflows
03

Design craft

Transforming complexity into intuitive, polished experiences through thoughtful interaction design, visual design, motion and relentless attention to detail.

Product designInteraction designVisual & motion
03 — Who I partner with
Founders

A trusted product design partner to shape, validate and launch new ideas.

Product teams

A senior hands-on designer who owns complex challenges from discovery to delivery.

Scale-ups

Building and scaling ambitious digital products.

Established organisations

Investing in better customer experiences, product innovation and design maturity.

04 — How I work
A

Product first

I think in systems, journeys, and outcomes — not just pixels.

B

User driven, data aware

Design starts with people. I align user needs with product and business goals, backed by validation when it matters.

C

Embedded, not siloed

I integrate seamlessly with product teams, devs, and stakeholders. Always aligned, always moving.

D

End to end

From ideation to hands-on delivery, I stay close to the work and the goal. From 0→1 — and 1→scale.

05 — Experience
Kraftwrk StudioIndependent product design practice
2013 — Now
Booking.comSenior UX designer — Insurance, app team
2024 — 2025
KLM / Air FranceProduct design lead — Flying Blue
2021 — 2024
OneUpProduct design lead — toekomstcheck.nl
2021
adidasSenior product designer — flagship app
2019 — 2021
Philips DesignUX design lead — Beauty, design language & healthtech
2015 — 2019
Mirabeau — a Cognizant businessUX design lead — Johnson & Johnson
2018
Deloitte DigitalArt director / UX lead — ING, ABN AMRO, Canon
2014 — 2015
GuiltyPeopleCreative director
2006 — 2013
The early yearsInteractive design — Twisted, Madocke, Van Oldenbeek & FB&O
1999 — 2006
06 — Recognition
0Awards & nominations
UX Design AwardsPhilips Filament
iF Design AwardPhilips Filament
Esprix Award ×3Eneco Express · HEMA Broodje · HEMA Bonkies
Webby Honoree ×2HEMA Broodje
Dutch Interactive Award ×2HEMA Spieken · Werken bij Heineken
Spinaward ×2HEMA Bonkies · HEMA Spieken
NIMA Internal BrandingEneco Express — nomination
Grand Prix WebcommunicatieSourcy
SAN AwardRabobank — We gaan verder
07 — Ideas & explorations

The role of UX strategy in high-stakes e-commerce

6 min

Experimentation-driven design: data, not just intuition

4 min

Using AI to speed up design without losing craft

5 min
Goedemiddag — it's 00:00 in Rotterdam. Tell me about it:

Hi Marc, I'm from . We could use your help with a new product, starting this quarter.

Send it to Marc Booking Q4 2026